We handle the cover.
You handle the growth.
We work with a wide range of industries and understand the unique risks each one faces. Here are just some of the sectors we support:
Construction
Insurance
Hospitality
Insurance
Manufacturing
Insurance
Professional Services
Insurance
Retail
Insurance
Transport
Insurance
Real Estate
Insurance
Farming
Insurance
Small Business
Insurance
General Trades
Insurance
Construction
Insurance
Hospitality
Insurance
Manufacturing
Insurance
Professional Services
Insurance
Retail
Insurance
Transport
Insurance
Farming
Insurance
Real Estate
Insurance
General Trades
Insurance
Small Business
Insurance
looking after you in more ways than one
More than just insurance
Whether it’s regarding your claim, contract, insurance needs or helping you pay your premium on time, we’ve got your back.
Greg Rynenberg
Chief Executive Officer
Rebecca Sawers
Chief Operating Officer
Christina Neylon
Head of Client Services: Commercial
Erin Crawford
Head of Operations
Alicia Ward
Chief Marketing Officer
Alicia Newell
Executive Assistant
Lewis Heslin
Insurance Advisor
Sam Freney
Insurance Advisor
Teneille Archer
Senior Insurance Advisor
Rawinia Lim
Head of Claims
How do you get started?
IN-HOUSE CLAIMS ADVOCACY TEAM
When things go wrong, we make it right — simple, and stress-free.
Our in-house team manages your claim from start to finish — no call centers, no chasing, no being passed around. Just real support when you need it most.
Let's get your quote started!
Just share a few details about your work — we’ll handle the rest and find cover that fits. No pressure. No obligations.
FREQUENTLY ASKED QUESTIONS
Knowledge gives you the edge
Plumbers insurance typically includes public liability, professional indemnity, tools and equipment cover, commercial vehicle insurance, and workers’ compensation. It protects against claims of damage or injury caused by plumbing work, along with covering tools and business interruptions.
While not legally mandatory nationwide, most states require plumbers to have public liability insurance to hold a plumbing license or contract work.
The cost varies depending on the coverage extent, your business size, the types of plumbing services offered, and risk factors. Premiums can range significantly but are generally affordable relative to the protections they offer.
Factors include the type and amount of coverage, location, annual revenue, number of employees, and your business’s claim history.
Common exclusions include intentional damage, contractual liabilities, and claims arising from known faulty workmanship prior to the policy start. It’s important to read your policy thoroughly to understand all exclusions.
To make a claim, contact your insurer as soon as an incident occurs. Provide all necessary documentation and follow your insurer’s claims process, which typically involves an assessment of the claim followed by appropriate settlement.
Most standard policies cover work done within Australia only. If you work internationally, you’ll need to discuss extending your coverage or obtaining a specific policy that covers overseas work.
Professional indemnity insurance is advisable if you provide professional advice or services, as it protects against claims of negligence or breach of duty arising from your professional advice.
Public liability insurance covers injury or damage to third parties or their property due to your work. Professional indemnity insurance covers claims of professional negligence or failure to perform your professional duties.
You can reduce premiums by demonstrating a low claim history, choosing higher deductibles, bundling policies, and ensuring you have proper safety measures and training in place.
