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A team dedicated to you

At East West Insurance Brokers, we want you to focus on achieving your goals while we make sure you get the cover you need.

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HUMANISING YOUR EXPERIENCE

Meet our team

Greg Rynenberg

CEO & Founder

Alicia Ward

Chief Marketing Officer

Rebecca Sawers

Chief Insurance Officer

Lana Keleher

Head of Broking

Rawinia Lim

Head of Group Customer Outcomes

Erin Crawford

General Manager, Operations and Systems Integration

Lewis Hesling

Insurance Advisor

Teneille Archer

Senior Insurance Advisor

Christian Monzon

Insurance Advisor

Michael Traill

Insurance Advisor

Alicia Newell

Executive Assistant

We're in your corner – not just on paper.

Our Brisbane-based brokers don’t disappear after the paperwork is signed.
We stick with you through claims, questions, audits, and anything in between.

Claims Management

Claims don’t need to be a fight. We help you manage the process clearly and calmly, aiming for a fair outcome and a faster return to business.

Contract Review

Unexpected clauses can lead to nasty surprises. We review your contracts and flag risks before they turn into claim denials or coverage gaps.

Cover Check-Up

Outdated policies can leave you exposed. We review your current cover and help close any gaps before they become costly.

Premium funding

Tight cash flow? We can help you set up pay-by-instalment options so you stay covered without the pressure.

When things go wrong, we go to work.

In-house claims management

Our Brisbane-based team manages your claim from start to finish — no call centres, no chasing, no getting passed around. Just local brokers who know you, understand your business, and guide you every step of the way.

  • You call us

    One conversation with your local broker gets the process started.

  • We handle the details

    We lodge your claim, speak with insurers, and take care of the paperwork.

  • You stay focused on business

    While we work toward the right outcome, you stay focused on what matters.

We make insurance make sense

No jargon. No stress. Just real help from real brokers.

Start your quote

Fill in a form or call us. You’ll speak with a real broker who understands the restaurant industry.

We search

We’ll search multiple insurers and explain options that may suit your venue.

You choose

Once you choose a policy, we sort the paperwork so you can get back to running your business.

Request a quote. No cost, no pressure.

Prefer to talk? Call 1800 809 132 and speak with a local broker today.


The East West Difference Our insurance advisors are here to help

Our experienced team are here to ensure you get the cover you need for your business so that you can focus on achieving your goals. We are an Australian, family-owned-and-operated brokerage founded in 1984. Our team thrives on getting to know you, hearing your story, and understanding your unique business needs to serve you better. 

Call

1800 809 132

Email

he***@******om.au

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OUR BUSINESS SOFTWARE

FLEXIOriginally launched in the 1980s as a premium funding service helping clients pay insurance premiums in instalments, our platform has evolved to support brokers in offering flexible payment options.

Today, Flexigrow also provides business management software, enabling business owners to manage operations in one streamlined platform.
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