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Claims Management

Get your claims sorted hassle-free. We’re here to ensure the claim process goes smoothly and take some stress off you so you can focus on keeping things running.

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MAKE A CLAIM

Here's how our claims process works:

Our in-house claims experts will support you from start to finish, handling paperwork and communicating with the insurer on your behalf. You’ll be kept updated on progress, and if you have any questions, we’re just a call or email away.

1.

Report

You can notify us by phone, email or complete the online claims notification form.

2.

Review

Acknowledgment of your claim will be received within 48 hours during office hours.

3.

Liaise

We’ll take your claim to the insurer and keep you updated along the way.

4.

Progressed

We’ll notify you as soon as your claim is underway and take you through the process.

5.

Closure

All sorted! You’re back on track. You can reach out to us if you have any questions.

How to notify us of a claim

If you have experienced an incident where a claim must be lodged, please get in touch with us as soon as possible using one of the options below. The sooner we’re notified, the sooner we can help you.

Online Form

Claim Lodgement

Call

1800 809 132

Email

cl****@******om.au

OUR BUSINESS SOFTWARE

FLEXIOriginally launched in the 1980s as a premium funding service helping clients pay insurance premiums in instalments, our platform has evolved to support brokers in offering flexible payment options.

Today, Flexigrow also provides business management software, enabling business owners to manage operations in one streamlined platform.
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