I have been in the air-conditioning business for many years. I have been extremely frustrated with various insurance companies promising everything and delivering nothing. As a result, I went in search of a company that understood my industry and my needs. That search led me to East West Insurance Brokers. Their depth of knowledge with our industry and their ability to advise suitable coverage made the process painless for me. They provided me with simple suggestions to cover us correctly in our business. The ongoing customer service that we have received from East West has been outstanding.

We engaged East West Insurance Brokers to arrange insurance for our four restaurant businesses. The first two needed to be organised within a tight timeframe, and they delivered quickly while keeping the process straightforward. Communication was clear, the policies were well suited to our needs, and the whole experience was easy to manage. We appreciated their professionalism and highly recommend their services.

I have been a client of East West for several years. I value the effort that my insurance advisor makes to arrange insurance that is tailored to my needs, as well as being a good value. She has taken the time to learn about my business and risk tolerances and has informed me of relevant insurance market changes. She takes the time to test the market for the best policy fit for me and thoroughly explains her recommendations. I have referred numerous of my community group and small business clients to East West, and they have all thanked me for it.

Highly recommend East West Insurance Brokers. My insurance advisor is exceptionally knowledgeable about all kinds of insurance and is fantastic to deal with.

Our company is a logistic and transport company that stores, distributes, and transports some highly valuable goods. East West have been working with us to make sure our insurance meets ours and our clients’ needs. The guys know logistics and the demands a business like ours is subject to. Having them on your team is valuable!

When you have a claim, this is the real test of just how good your insurance broker is. I cannot recommend East West Insurance Brokers enough for their claims response and handling in an ethical and responsive manner. What a great team!

I am always on the move, and the last thing I want to do is manage and organise my insurance – it’s just a hassle for me. I make one call, and the guys at East West simply make it easy for me.

With my fleet of mobile plant and equipment, I need to always stay on top of my insurance options. East West always does their job in a highly professional manner that delivers the service I need. I would recommend them to anyone who is seeking for the best service when it comes to insurance.

We have been with East West Insurance for many years. During which time, their dedication in guiding us through the many insurance options has given us confidence that we have cover which truly reflects our business operation and at the most competitive pricing. As we have grown our business, they have ensured that our insurance have been updated accordingly to reflect our changing needs, which in turn has meant that any claims have been handled promptly and effectively. With continuous professional and friendly support, the East West team are there for us all year round at renewal time.

One of the key benefits of using East West is the reassurance we get from the high level of personalised client service. We find it refreshing to speak to a team who knows us and the intricate details of our insurance policies. This style of relationship-based customer service combined with their technical ability and knowledge has proven to be of tremendous value. I highly recommend the East West team to you!