Insurance Built for Australian Small Businesses

Trusted by Aussie Businesses Since 1984. Insurance Advice That Works in Practice.

Free business insurance audit. No obligation.

1500+ Australian Businesses Helped in the Last 12 Months

our reviews

Real feedback from businesses we've helped

We have been with East West Insurance for many years. During which time, their dedication in guiding us through the many insurance options has given us confidence that we have cover which truly reflects our business operation and at the most competitive pricing. As we have grown our business, they have ensured that our insurance have been updated accordingly to reflect our changing needs, which in turn has meant that any claims have been handled promptly and effectively. With continuous professional and friendly support, the East West team are there for us all year round at renewal time.

Betty, Small Business

We engaged East West Insurance Brokers to arrange insurance for our four restaurant businesses. The first two needed to be organised within a tight timeframe, and they delivered quickly while keeping the process straightforward. Communication was clear, the policies were well suited to our needs, and the whole experience was easy to manage. We appreciated their professionalism and highly recommend their services.

Karen, Restaurant

I have been a client of East West for several years. I value the effort that my insurance advisor makes to arrange insurance that is tailored to my needs, as well as being a good value. She has taken the time to learn about my business and risk tolerances and has informed me of relevant insurance market changes. She takes the time to test the market for the best policy fit for me and thoroughly explains her recommendations. I have referred numerous of my community group and small business clients to East West, and they have all thanked me for it.

Margie, Professional Services

Highly recommend East West Insurance Brokers. My insurance advisor is exceptionally knowledgeable about all kinds of insurance and is fantastic to deal with.

Courtney, Professional Services

I have been in the air-conditioning business for many years. I have been extremely frustrated with various insurance companies promising everything and delivering nothing. As a result, I went in search of a company that understood my industry and my needs. That search led me to East West Insurance Brokers. Their depth of knowledge with our industry and their ability to advise suitable coverage made the process painless for me. They provided me with simple suggestions to cover us correctly in our business. The ongoing customer service that we have received from East West has been outstanding.

Lis, General Trades

Our company is a logistic and transport company that stores, distributes, and transports some highly valuable goods. East West have been working with us to make sure our insurance meets ours and our clients’ needs. The guys know logistics and the demands a business like ours is subject to. Having them on your team is valuable!

Gary, Transport & Logistics

When you have a claim, this is the real test of just how good your insurance broker is. I cannot recommend East West Insurance Brokers enough for their claims response and handling in an ethical and responsive manner. What a great team!

Ben, Plant & Equipment

I am always on the move, and the last thing I want to do is manage and organise my insurance – it’s just a hassle for me. I make one call, and the guys at East West simply make it easy for me.

Henry and Carol, Transport & Logistics

With my fleet of mobile plant and equipment, I need to always stay on top of my insurance options. East West always does their job in a highly professional manner that delivers the service I need. I would recommend them to anyone who is seeking for the best service when it comes to insurance.

John, Plant & Equipment

One of the key benefits of using East West is the reassurance we get from the high level of personalised client service. We find it refreshing to speak to a team who knows us and the intricate details of our insurance policies. This style of relationship-based customer service combined with their technical ability and knowledge has proven to be of tremendous value. I highly recommend the East West team to you!

Alan, Professional Services

FOUNDATION

Built on experience and Australian businesses realities

We review the details in your policy to understand how it responds in a claim. From wording and limits to exclusions, our advice is based on how your business operates.

Hidden Coverage Gaps

Assumptions around what’s covered can lead to gaps. We highlight areas like sub-limits, exclusions and conditions that may affect how your policy performs.

Getting Your Limits Right

Underinsurance, contract requirements and incorrect limits can impact claims. We help ensure your cover better reflects your operations and reduces the risk of gaps.

Access to Specialist Insurers

We work with insurers and underwriting specialists who understand different industries, helping you access cover aligned to how your business operates.

HUMANS NOT ROBOTS

Meet our brokers

Lana Keleher

Head of Broking

Lana is the Head of Broking at East West Insurance Brokers, ensuring clients receive clear, consistent advice and dependable service. She oversees complex matters and works to resolve issues fairly, so your insurance is managed with expertise and care.

Sam Freney

Senior Insurance Advisor

Business owners value Sam’s steady, experienced approach, knowing their risks are managed by someone who understands the market. She translates complex requirements into clear, practical advice, giving clients confidence their cover supports operations.

Jake Ward

Insurance Advisor

Jake is an Insurance Advisor who holds a Law degree and brings a strong customer service background to his role. He builds trusted relationships, understands each client’s risks and supports practical insurance solutions aligned to their business goals.

OUR PROCESS

Getting the right cover is simple

Three straightforward steps to protect your business.

Step one

Tell us about your business

Share a few details about how your business operates.

Step two

We review the details

No two business are the same, we’ll reach out if we need clarification and ensuring nothing important is missed.

Step three

We find suitable cover

Once we understand your risks, we source and structure cover options tailored to fit your business, not a generic policy.

Request a custom quote

Join 1500+ Australian businesses we helped in the last 12 months. It’s Free. No Obligation.

Protect your business today

Get advice in hours and find the coverage your business needs.

East West Insurance Brokers Pty Ltd.
ABN 83 010 630 092 | AFSL No. 230041